Archive for August, 2010

A home page is necessary on a blogsite

Tuesday, August 24th, 2010 | Blog Sites, Trust Marketing with No Comments »

dotcomWe’ve been doing a  lot of work on getting blog websites up for our clients recently and I keep repeating myself on this so I’ll share my thoughts here.  Most people think if they are going to have  blog website, the blog will be the home page and there isn’t any need for a home page like you have on a regular html website.  I HUGELY disagree!  Ok, I’ll qualify that.  If you really just want to create a conversation and never want to sell anything, then have at it with the blog being the home page for the site….HOWEVER, if you intend to sell a service, product etc… on a website built on a blog platform, then I suggest you reconsider creating a separate home page.

Why am I all up in your face about this?  As usual, it’s about building trust with your potential clients.  Think about it this way.  If you do your SEO, partner with people who link back and do all the important things to drive traffic to your website, you will start attracting people to who only know that you have a website with something they are interested in.  If they land on your blog first, well then that’s what they think you have to offer them…free information.  That’s great!  Um, except, hold on.  You want to sell them something eventually right?  By looking at a blog, they don’t know that.  They don’t even know why you have the blog.  They just know you’re sharing information and are building a community around your topic.

So, what will they think when all of a sudden you say something about a product or service you offer…try to sell them something?  First they will be surprised…and not in a good way.   They signed up for information, now you want to sell them something?  That’s not cool!  For some people it can feel like a bait and switch.  Hmmm….would you trust someone who pulled that kind of stunt?  Would you trust them to help you make serious life changes?  I wouldn’t.

Ok, ok, I hear you naysayers out there bringing up the “About Page”.   The about page talks about who is “behind” the company and how it functions.  Um, they didn’t even know it WAS a company.    Some people talk about the author on the About Page.  This is good, because it gives some insight into what makes you different than anyone else in your industry.  What industry are you in?  What kind of service do you offer?  Why will people benefit from these services?  Those are the kind of questions that are answered on a home page.

So, why do you need a home page?  So those who are coming from your affiliate partners, search engines and other random places know WHY your website exists, that you have something to sell, and that it’s going to change their life for the better.   Just as with a regular HTML site, you need a place for people to land and quickly determine that they need to know more.  Once they decide they need to know more, by all means, share your blog conversation with them and then lead them through your site as you typically would.  By giving context, you are being transparent about the purpose of your blog and site.  You are building trust.

Still have questions?  Still have objections?  Let’s hear them.  Leave a comment.

Kristen Beireis, Trust Marketing Expert

Kristen Beireis, Trust Marketing Expert

Affirmations are great for you, but not necessarily for marketing.

Tuesday, August 3rd, 2010 | Marketing Strategies, Trust Marketing with No Comments »

exitkeyCoaches are extremely passionate people.  It’s the training, the life change that comes along with the choice to be a coach, and that passion for helping others is why coaches usually get into the business in the first place.  Most coaches I know love all humans and believe everyone should be happy with themselves and their lives.  I’ve heard coaches say they believe deep down everyone knows they are worthy.  I know most coaches want the world to be a happy, peaceful place.  It’s what makes them so great at what they do!

The challenge is containing that passion and those beliefs while marketing.  I know, it’s not easy but if you want your potential clients to trust you, you have to remember where they are.  Think back to your innocent days.  The days before you knew coaching existed.  Close your eyes for just a minute and remember what that was like….

Now, what would your reaction have been if someone had sent you some writing that said;  “You are a talented human being who deserves to get everything she wants.”?  Would you have believed that?  I know I wouldn’t have!

I specifically remember an instance in the first month of coaching where my coach blurted “You are so talented.”  Oh boy did I challenge that one!!  It started with “You don’t even know me, how do you know what talents I have?”.  I wasn’t ready to accept that I was talented, lovable, or worthy yet.  I hadn’t explored myself enough to know that I was.  I hadn’t worked with my coach long enough to get there.  (Thankfully, my coach was awesome and in the next few months I changed my thinking on that.)

So, can you imagine what would’ve happened, had I come across a piece of marketing where someone tried to tell me I was lovable?  Um, circular file anyone?! In fact, it’s repelling.  It’s gremlin fodder.  They eat that stuff alive and convince people to run away…FAST!

I bring this topic up because I see it all the time.  I see coaches putting marketing materials out that assume the reader can comprehend an affirmation for themselves.  Now, I’m not saying that EVERY person is going to be revolted by that kind of statement, but you need to think about where your potential client is before they have worked with you.  If your typical client goes through a process with you that brings them to loving themselves, don’t try and convince them to go there now.  They haven’t had the benefit of the process yet.  If they have, then they wouldn’t be an ideal client.  So why speak to them?

There is a difference between flat out saying “You can have anything you want” or “You are alive, therefore you are worthy” and asking someone to imagine what life would be like should they overcome challenges you help them get over.  There is a thin line, but by challenging your potential clients with powerful questions that get them to see possibility, they become attracted to you.  Now that’s marketing!

The next time you want to boost someones self-esteem or help them understand that there’s more than where they are, ask yourself if your statement might feed the gremlin of a past client before they got to you.  If the answer is yes, then rephrase to create possibility.

What kind of questions might you use to create possibility?

Kristen Beireis, Trust Marketing Expert

Kristen Beireis, Trust Marketing Expert